Shipping Policy
Effective September 10, 2026
This policy explains how and when orders from the CTRL+ALT+HAPPINESS store, operated by CTRL+ALT+Press, LLC, are delivered.
Ebooks
Ebooks are delivered digitally by email — there is no physical shipment and no shipping charge. Ebooks ordered ahead of publication are delivered on publication day, August 29, 2026; ebooks ordered after publication are delivered promptly after purchase.
Printed books
Paperbacks, signed editions, and multi-copy packs are shipped physically. Orders placed ahead of publication ship from the first print run the week of August 29, 2026. Orders placed after publication typically ship within a few business days.
- Where we ship. We currently ship within the United States. If you are outside the U.S. and would like to order, contact us before purchasing and we'll let you know what's possible.
- Carriers & delivery. Orders ship by standard mail or parcel carrier. Delivery times vary by destination after an order leaves us.
- Shipping costs. Any shipping charge is shown at checkout before you pay.
- Tracking. Where tracking is available, we'll share it by email when your order ships.
Bulk and educator orders
Staff Room Packs, Classroom Packs, and larger school or district orders may ship separately or on their own timeline; details are confirmed when you order. For purchase orders or invoiced shipments, contact us and we'll coordinate directly.
Delays, lost, or damaged shipments
We're not responsible for carrier delays once an order has shipped, but we'll always help. If your order is lost in transit or arrives damaged, contact us and we'll make it right — see our Refund & Returns Policy.
Address accuracy
Please double-check your shipping address at checkout. If an order is returned to us because of an incorrect or undeliverable address, we'll reach out to arrange re-shipment.
Contact
CTRL+ALT+Press, LLC
Santa Fe, New Mexico
Questions about an order or delivery? Contact us here.